Competitive Advantages

• A-la-carte services. Our customers can decide which resources (space, labor and equipment) they need or want. GLM can be extremely flexible as to how to better support their requirements.
• Same service in several locations. Our customers work hard to get new accounts. We keep expanding the locations from which we can manage their needs right away.
• No small customer. GLM offers its services to many sizes of businesses. You may handle a few cartons per month or truckloads per day. We treat each customer with the same respect and professionalism.
• Expertise in several fields. Among all the members of GLM, our customers find deep knowledge about freight forwarding, customs compliance, maquiladora environment, inventory management, IT issues, freight and others. GLM has an active role in several chambers, interacting with government officials as well as the logistics community.
• Reliable inventory management. Our customers want detailed information of their products, not in the shipment level, but on the SKU level. GLM has several procedures that help maintain a high accuracy level.
• Bicultural staff. GLM takes in account all the non-verbal communications with its partners, making sure the message is received as intended.
• Door-to-door services coordinated by one customer service rep. From freight forwarding to cross-border issues and customs clearance, down to inventory management, exception receiving reports, shipping and POD collection. Even in a multi-facility account, our customers have one point of contact.
• Consistent processes, real-time information systems. Procedures, WMS and billing are all managed in a centralized manner that helps maintain a standardized service.
• Stable, financially stable partner. GLM audits its books voluntarily, as well as its customs processes. We have several ceritfications, from ISO, to Customs Certified Company status.

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